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Shipping Page d'accueil Jacadi

Terms of Use

  • The following terms of use ("Terms of Use") is an agreement between you, the customer ("Customer"), and Madcadi Inc., a Delaware corporation and a subsidiary of IDGroup, a French company, ("Madcadi") governing the purchase, or attempted purchase, sale or receipt of any merchandise (collectively, "purchase" or "purchasing") through and, including any subdomains, any embedded code or objects, and any web services (collectively, "Site"). Hereinafter, Jacadi shall mean Madcadi, IDGroup, and all parents, subsidiaries, intermediaries and affiliates thereof and all the officers, directors, shareholders, employees and agents thereof.

    The purchase, or attempted purchase, sale or receipt of any merchandise from the Site is governed by the Conditions of Sale. If you are under 18, you must let your parent or guardian know about this Terms of Use, the Conditions of Sale and Jacadi's Privacy Policy before you register to use this Site or any of this Site's services and your parent or guardian must register on your behalf. Any purchases made by a minor will be null and void.

    We may modify the Terns of Use from time to time and your continued use of this Site following such change shall signify your agreement to be bound by the modified Terms of Use. Please read the Terms of Use and check back often. If you do not agree to any change to the Terms of Use, then you must immediately stop using the Site.

  • *Starting on 02/18/2021. Get 50% off at checkout on selected winter items. Offer available only on selected items with a red sticker. Offer is available in all USA Jacadi stores (Flatiron, Madison, 3rd Avenue, Tribeca, Brooklyn, Summit, Paramus, Greenwich, Columbus, Tysons) except our franchisees. Jacadi Paris does not offer price adjustments. Winter Sale discounted items are final sale starting on 01/15/2021 and cannot be exchanged or refunded.
  • *From 04/06 at 7pm (ET) to 04/18/2021. For Jacadi Club members only or anyone who would like to sign up the same day. Get 20%, 30% and 50% off at checkout on selected items. Offer available only on selected items with a blue, green and pink sticker. Offer is available in all USA Jacadi stores.
  • To use some of the services or features made available to you on this Site, you will need to register and create an account. You may never use another user's account without permission. When creating your account, you must provide accurate and complete information. You must keep your account password secure and notify Jacadi immediately of any breach of security or unauthorized use of your account. Although Jacadi will not be liable for your losses caused by any unauthorized use of your account, you may be liable for Jacadi's losses or others due to such unauthorized use.


    Between MADCADI, INC. hereinafter referred to as "Jacadi", and any natural person wishing to join the JACADI loyalty program, The Jacadi Cluc, hereinafter referred to as the "Beneficiary".


    The Beneficiary acknowledges having read and accepted the general conditions of membership and use of the JACADI loyalty program. These terms and conditions are available on the website JACADI reserves the right to modify at any time the general terms and conditions of use of its loyalty program and/or promotional offers linked to the loyalty program, or to terminate it. Should any rewards, rights or compensatory item not have been redeemed prior to an event of termination or applicable modification, a member shall not have a right to any compensation whatsoever. Points accruing under the loyalty program have no cash value and may not be transferred.


    The annual membership fee for the loyalty program is eight (8) US Dollars. This price is subject to change. Membership cannot be paid by Club vouchers or gift cards and is non-refundable.

    Membership in The Jacadi Club is available at all JACADI stores in the United States (excluding Santa Anita and Costa Mesa franchise stores) and on .

    Membership in The Jacadi Club is valid for one (1) year commencing as of the date of your enrolment in the loyalty program and ending one (1) year thereafter. Only one Club Membership may include all members of household residing at the same address.

    Each reward program can only be applied within the country purchased.


    Membership of The Jacadi Club can only be validated if the information communicated at the time of membership is complete, complies with the format requested and is usable. JACADI reserves the right to request from the Beneficiary, when joining The Jacadi Club or when using the benefits resulting therefrom, any document proving their identity and/or that of the registered children.

    Any fraud or abuse in the accumulation of loyalty points by the Beneficiary may result in the immediate loss of points, the cancellation of benefits issued, as well as the cancellation of the Beneficiary's membership in The Jacadi Club, without refund of membership fees. JACADI also reserves the right to claim from the Beneficiary who has been guilty of fraud in the loyalty program, the return of any sum that has been wrongfully received by the Beneficiary, subject to any legal proceedings that may result, including criminal proceedings.


    Whether in store (excluding Santa Anita and Costa Mesa franchised stores) or on the website, purchases made allow you to accumulate points, at the rate of 1 point = 1 USD purchase.

    A purchase is equivalent to a checkout or payment validation of an order on under the following conditions:
    - a purchase is taken into account regardless of the method of payment used (cash, credit card, Club voucher, Paypal)
    - A purchase made with a gift card will not accrue points, but a purchase of a gift card will accrue points.
    - When a purchase is made on our website, Club points will be credited to the customer's account at the time the order is shipped.

    When the 300 points threshold is reached, a Club voucher worth fifteen (15) USD is sent to the Beneficiary, within 48 hours, and can be used within three (3) months from its date of issue, time being of the essence. Failure to use the points within the three (3) month period shall cause the points to be cancelled. Any excess points earned will be accumulated with subsequent purchases. The points balance can be consulted on request directly in the store, on the website in the My Account / My Club Rewards area or by consulting the sales receipt for the last purchase made.

    6- BIRTH

    For each birth of a child attached to the household (child residing at the same address as the Beneficiary) within the limit of ten (10) children per Beneficiary, and of which the Beneficiary is the legal guardian, membership of The Jacadi Club entitles the Beneficiary to a birth gift voucher in the amount of fifteen (15) USD. A Member parent or guardian must register the birth of the child within six (6) months of the child’s birth.


    For each child attached to the household (child residing at the same address as the Beneficiary) and of whom the Beneficiary is the parent or guardian or whose Beneficiary acknowledges having had the Beneficiary's authorisation, membership of The Jacadi Club entitles the Beneficiary to a birthday gift voucher of fifteen (15) USD from the child's first to twelfth birthday inclusive.


    Club vouchers, birth gift vouchers and birthday gift vouchers will be sent to the Beneficiary according to their choice, by email or sms. They may be used by the Beneficiary in all JACADI stores in the United States (excluding Santa Anita and Costa Mesa and other franchised stores) and on, to pay for your purchases and/or to renew your membership to The Jacadi Club (excluding shipping costs). Club vouchers, birth gift vouchers and birthday gift vouchers are valid for 3 months from the date of issue and can be combined with all current promotional offers. They can be used in full or in part, within the limit of 3 allocations per checkout or validation of the basket on the web, and are neither exchangeable nor refundable. In the event of an order being returned to our warehouses, vouchers used and vouchers as being refundable will be reissued in full or in part in the form of points.


    Following their purchases in stores or on, members of The Jacadi Club benefit from a two-month withdrawal period, instead of the usual one-month period.

    In the event of a return and a request for reimbursement of a previously recorded purchase, the amount of the purchase actually reimbursed will be deducted from the total amount of purchases accumulated to the date of reimbursement.

    The amount of the Club voucher may not be refunded or credited to the Customer.

    In case of an exchange: If you request, in store, the exchange of an item purchased and previously counted, this "checkout" will be taken into account under the following conditions:
    - in the case of an exchange for a cheaper item, the amount refunded to the customer will be deducted from the total amount of points accumulated by the Customer on the date of the exchange. Please note: if the exchange concerns an item that had been paid with a Club voucher, the amount refunded will be limited to the amount not paid with the Club voucher.
    - if it is an exchange for a more expensive item, you will pay the difference. This amount will increase the total amount of points accumulated on the exchange date.

    If the exchange is not requested by the original buyer, the size exchange and exchange for a cheaper item will not be counted (neither for the original buyer nor for you requesting the exchange). On the other hand, if the item taken in exchange is more expensive than the item exchanged, the purchase made for an amount equivalent to the price differential between the 2 items will be counted for the Customer requesting the exchange.


    The Beneficiary of The Jacadi Club has a right of withdrawal for a legal period of 14 days from the date of joining the program, only when this is done on the website. Membership in store will not be refunded.

    The Beneficiary may exercise their right of withdrawal by any unambiguous statement expressing their desire to withdraw. The exercise of the right of withdrawal by the Beneficiary will put an end to The Jacadi Club: they will no longer be able to benefit from the Club benefits issued and they will be cancelled.

    In the event that the Beneficiary has not benefited from any Club benefits, the amount of the membership will be fully reimbursed. However, in the event that the Beneficiary has benefited from one or more Club benefits, the total amount of these benefits will be deducted from the price of the membership to be reimbursed. Thus, in the event that the total amount of these benefits is greater than the membership price, the Beneficiary is required to repay the excess amount due.


    Membership in The Jacadi Club is valid for a period of one (1) year. Within 45 days prior to its expiry and within 3 months following its expiry, the membership must be renewed by the Beneficiary in order for them to continue to benefit from the benefits of The Jacadi Club. The annual membership fee is $8.00, which is subject to change. At the time of renewal, the balance of points already accumulated by the Beneficiary is retained for a limited period of 3 years from the expiry date of the membership in The Jacadi Club. After this period, the balance of points accumulated by the Beneficiary will be deleted.


    The Beneficiary's personal data is collected and processed by JACADI SAS, an affiliate of Jacadi, on the one hand to enable the member to benefit from the benefits of The Jacadi Club, as well as to send them the advantages and communications linked to The Jacadi Club and, on the other hand, to send them, if they are accepted, offers, news or advertising, whether personalised or not. It may also be processed to identify possible loyalty fraud.

    JACADI, concerned about the protection of personal data, undertakes to ensure the best level of protection for the user's personal data in accordance with US personal data law.

    Your personal data is kept for the duration of your membership in The Jacadi Club, and for a period of 3 years from the expiry of your membership.

    At any time, you have the right to access, rectify, delete and oppose data concerning you. To exercise these rights, simply write indicating your surname, first name, address and customer number to: JACADI Customer Service, 1-877-882-3038 or by contacting us by email:

    In order to fully benefit from your advantages (Club voucher, birth voucher, birthday voucher), the Beneficiary undertakes to inform JACADI SAS of any change in their personal information, by contacting the shop of their choice directly, or simply by logging on to their Customer account.
  • Content is defined as all copyright, designs, the "look and feel" of the Site, trademarks, including the trademark JACADI, and all other intellectual property rights including software and all HTML and other code contained in or run by this Site and all information such as the "look and feel" of the Site, data files, graphics, text, photographs, drawings, logos, rich media, including Flash and Silverlight, images, sounds, music, video, or audio files on this Site. You acknowledge and agree that all Content shall remain at all times vested in Jacadi and/or are the property of their respective owners. All such Content is protected by federal and state laws and regulations and international treaty provisions. You are permitted to use the Content only as expressly authorized by Jacadi and/or its third party licensors. Any reproduction or redistribution of Content is prohibited and may result in civil and criminal penalties. Violators will be prosecuted to the fullest extent permissible under applicable law. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited.
  • This Site is for your personal, non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any Content, software, products, or services contained within this Site. You may not use this Site, or any of its Content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own Site.

    You agree that you shall not remove, obscure, or alter any proprietary rights notices (including copyright and trade mark notices) which may be affixed to or contained within the Site.

    You agree not to collect or harvest any information, including account names, from the Site, nor to use the communication systems provided by the Site for any solicitation purposes. You agree not to solicit, for purposes, any users of the Site with respect to any submissions made by them.

  • We reserve the right to deny you access to this Site, or any part of this Site, at any time without notice. If we determine, in our sole discretion, that you engaged in prohibited activities, or otherwise violated the Terms of Use, we may deny you access to this Site on a temporary or permanent basis and any decision to do so is final.
  • We may include links on this Site to other websites or resources operated by parties other than Jacadi, including advertisers. Jacadi has not reviewed all of the sites linked to its Site and is not responsible for the content or accuracy of any off-site pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.

    We make no warranty that this Site will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that this Site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials. We will not be responsible or liable to you for any loss of Content or material uploaded or transmitted through this Site.

    You agree that, except for death and personal injury arising from our gross negligence, we will not be liable in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent misrepresentations) or otherwise out of or in connection with this contract, for any economic losses (including without limitation, loss of revenues, profits, contracts, business or anticipated savings), any loss of goodwill or reputation, or any special or indirect or consequential losses in any case whether or not such losses were incurred by that party arising out of or in connection with the provisions of any matter under the Terms of Use.

  • You use this Site at your sole risk. You agree that you will be personally responsible for your use of this Site and for all of your communication and activity on this Site.

    Jacadi does not warrant that the functional aspects of the Site or Jacadi's Content will be error free or that this Site, Jacadi's Content or the server that makes it available are free of viruses or other harmful components. If your use of this Site, or Jacadi's Content results in the need for servicing or replacing property, material, equipment or data, Jacadi is not responsible for those costs. Without limiting the foregoing, everything on the Site is provided to you "as is" and "as available" without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, reasonable care and skill, or non-infringement. Jacadi and its programmers, content providers, designers, service providers, suppliers and affiliates make no warranties about Jacadi's Content, software text, downloads, graphics, and links, or about results to be obtained from using the Site. You bear the entire risk of the completeness, accuracy or usefulness of any Content found on this Site. Jacadi reserves the right to withdraw, temporarily or permanently, any Content from this Site at any time and for any reason. Removal may be immediate and without notice. You confirm that Jacadi is not liable to you or any third party for any such withdrawal. While Jacadi will use reasonable endeavors to verify the accuracy of any information it places on the Site, it makes no warranties, whether express or implied in relation to the Site's accuracy.
  • At our request, you agree fully to defend, indemnify and hold harmless Jacadi, its officers, directors, agents, affiliates, licensors, and suppliers, from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of the Terms of Use by you or any other liabilities arising out of your use of this Site, or the use by any other persons accessing this Site using your Internet connection. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you hereunder. This defense and indemnification obligation will survive these Terms of Use and your use of the Site.
  • If you are a copyright owner or an agent thereof and believe that any Content infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act ("DMCA") by providing our Copyright Agent with the following information in writing:

    • A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
    • Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
    • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit the service provider to locate the material;
    • Information reasonably sufficient to permit the service provider to contact you, such as an address, telephone number, and, if available, an electronic mail;
    • A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
    • A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. Please contact our Copyright Agent at with "Copyright" in the subject.
  • (a) Complete Terms. The Terms of Use, together with the Conditions of Sale and the Privacy Policy constitute the whole legal agreement between you and Jacadi and govern your use of the Site and completely replace any prior agreements between you and Jacadi in relation to the Site. Notwithstanding the foregoing, you understand that Jacadi may make changes to the Terms of Use from time to time. When these changes are made, Jacadi will make a new copy of the Terms of Use available at the Site. You agree that Jacadi is under no obligation to provide you with notices regarding changes to the Terms of Use. You understand that it is your responsibility to check the Terms of Use regularly for changes.

    (b) Modifications to the Site. Jacadi is constantly innovating in order to provide the best possible experience for its users. You acknowledge and agree that the form and nature of the Site which Jacadi provides may change from time to time without prior notice to you. You further acknowledge and agree that Jacadi may stop (permanently or temporarily) providing the Site (or any features within the Site) to you or to users generally at Jacadi's sole discretion, without prior notice to you.

    (c) Confidentiality. You understand that Jacadi grants the operators of public search engines permission to use spiders to copy materials from the site for the sole purpose of creating publicly available searchable indices of the materials, but not caches or archives of such materials ("Indexing Exceptions"). Jacadi reserves the right to revoke Indexing Exceptions either generally or in specific cases.

    (d) Liability in the Event of Breach. You agree that you will comply with all of the provisions of the Terms of Use, Conditions of Sale and Privacy Policy. You understand that you are solely responsible for (and that Jacadi has no responsibility to you or to any third party for) any breach of your obligations under the Terms of Use, Conditions of Sale and Privacy Policy and for the consequences (including any loss or damage which Jacadi may suffer) of any such breach.

    (e) Rights Not Waived. You agree that if Jacadi does not exercise or enforce any legal right or remedy which is contained in the Terms of Use (or which Jacadi has the benefit of under any applicable law), this will not waive Jacadi's rights and that those rights or remedies remain fully enforceable and available to Jacadi.

    (f) Severability. If any court of law, having the jurisdiction to decide on this matter, rules that any provision of these Terms of Use is invalid, then that provision will be removed from the Terms of Use without affecting the rest of the Terms of Use. The remaining provisions of the Terms of Use will continue to be valid and enforceable.

    (g) Governing Law. The Terms of Use, Conditions of Sale and Privacy Policy and your relationship with Jacadi, shall be governed by the laws of the State of New York without giving effect to the principles of conflict of law thereof. You and Jacadi agree to submit to the exclusive jurisdiction of the State and Federal courts in New York City, New York, and waive any claim or defense of forum non conveniens or lack of personal jurisdiction in such forum under any applicable law or decision or otherwise. You agree to waive any right to a jury trial.

    (h) Violation of Terms of Use. Please report any violations of the Terms of Use by